General Questions Regarding Outdoor Lights
Each order includes:
- Your chosen outdoor light(s).
- Fixing accessories for secure installation.
- A compatible light bulb, so your light is ready to use immediately.
Absolutely. Every light we sell comes with the appropriate bulb included, so you can set up and enjoy your new lighting without delay.
We specialise in a wide range of outdoor lighting solutions for homes and businesses, including:
- Solar Lights
- Garden Lights
- Porch Lights
- Driveway Lights
- Outdoor Wall Lights
Yes, many of our outdoor lights are versatile and can be used indoors as well. However, their weatherproof features might not be necessary for indoor use.
Our solar lights are designed to store energy efficiently, even during the winter months. However, performance may vary depending on the amount of sunlight received each day.
Yes, we offer a warranty on all our products to ensure your satisfaction. Warranty details are provided on each product page.
We prioritise durability, using high-quality materials like stainless steel, aluminium, and robust plastics that are built to withstand outdoor conditions.
Shipping, Tracking & Coverage
You can easily track your order using our Order Tracker. Simply sign in with your email address and reference number (starting with 'L') to view the status of your order and get an estimated delivery date.
Delivery within the UK is FREE with Royal Mail Tracked 48. We also offer express delivery options for faster shipping. For international orders, shipping costs will be calculated at checkout. Learn more about delivery options in our Postage & Delivery Guide.
Yes, we ship worldwide. International shipping costs will be calculated at checkout. Please note that customers outside the UK are responsible for any customs duties or taxes.
We accept returns within 30 days of purchase for a full refund. Return postage costs are the responsibility of the customer.
If your order or some of your order arrives damaged, we will provide replacement(s) free of charge. Please note that we will request an image of the damage to process your replacement efficiently.
If your order is missing, we will send out a replacement. Please note that replacement orders can only be issued 10 working days after dispatch, in line with Royal Mail’s terms of service.
Installation & Maintainance
Yes, all our lights come with the necessary fixing accessories and an easy-to-follow installation guide. You can also browse our installation guides online for additional tips and advice.
Most of our lights support bulb replacement. However, lights labeled as LED or Solar have built-in bulbs that cannot be replaced. Please refer to the product specifications on each product page for information on compatible bulb types.
Clean your lights regularly with a soft, damp cloth to remove dirt and debris. For solar lights, ensure the solar panel is free from obstructions for optimal charging.
We do not provide professional installation services or partner with local installers. However, we offer a range of detailed installation guides to help you set up your lights with ease.
While we do not provide direct design services, our Lighting Ideas Blog features plenty of tips and inspiration for creating the perfect outdoor lighting setup.
Jargon & Other Queries
An IP (Ingress Protection) rating indicates a light’s resistance to dust and water. For outdoor lights, we recommend an IP rating of at least IP44 to ensure durability in varying weather conditions. Learn more in our IP Rating Guide.
Opt for LED or solar-powered lights to lower energy consumption. LED lights are energy-efficient and long-lasting, while solar lights are completely off-grid, making them a sustainable choice.
Our solar lights are the most eco-friendly option. They harness energy from the sun, reducing electricity usage and environmental impact.
We currently offer only the designs and finishes available in stock. However, we can provide bulb variations such as brighter or dimmer options, as well as white or soft white light.
Our solar lights typically stay illuminated for 6-10 hours after a full day of sunlight, depending on the specific model and weather conditions
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